Join the next cohort of The Marketing Engineer: Vibe Coding for Marketing course on Maven →
From 'WTF?!' to 'fixed it': Point. Ask. Fixed (all thanks to AI)

From 'WTF?!' to 'fixed it': Point. Ask. Fixed (all thanks to AI)

Natalie Lambert
Natalie LambertFounder, GenEdge
August 5, 2025
4 min read

We've all been there. That frustrating moment that stops you cold. Your Mac stubbornly opens the wrong email app for the tenth time. A cryptic error message flashes on your screen. Or that gut-sinking realization when the shower runs ice-cold, that the water heater is out.

These aren't big problems, but they are momentum killers. What if you could solve them in 30 seconds?

Your AI experiment: The universal troubleshooter

Time to tinker: Modern AI isn't just a chatbot; it's a multi-talented partner that can hear your problem or watch over your shoulder. Let's explore three ways to get help.

Option 1: The conversational fix

Sometimes, you just need clear, expert instructions.

The prompt:

"Every time I click on an email link on my Mac, it opens the Apple Mail app, but I only use Gmail in my web browser. I can't find the setting to change this. Please give me the exact, step-by-step instructions to make Chrome handle all email links."

Option 2: The screenshot + question

Your go-to for any visual problem on a screen. Take a screenshot, upload it to your AI app, and add a description of what you were doing.

The prompt:

"I was trying to export a large video file from my editing software and got this error message. I've already tried restarting the app. What does this error mean, and what are my next steps to fix it?" (Upload a screenshot of the system error)

Option 3: The live video walkthrough

The holy grail — your hands-free, on-call expert. Using your phone's camera and microphone, the AI can see what you see and talk you through a physical task in real time.

The prompt:

"Okay, I'm in my garage looking at my water heater. I think the pilot light is out. Can you see this control panel? Talk me through how to safely get this thing working again. What's the very first thing I should check or do?"

What did you fix?

This week, make AI your first line of defense. Don't Google. Don't text a friend. Give AI 2 minutes to fix it — then see how much time (and sanity) you get back.